At Shodwell online , we strive to ensure customer satisfaction with our digital products. This Return and Refund Policy outlines the conditions under which refunds or returns may be issued for purchases made on our website (the “Service”).
By purchasing our products, you agree to the terms of this policy. If you do not agree, please refrain from using our Service.
2. Digital Products Covered
This policy applies to all digital products available on our website, including but not limited to:
Software downloads
E-books
Online courses
Subscriptions
3. Eligibility for Refunds
Refund requests may be considered under the following conditions:
a. Technical Issues: If the digital product you purchased is defective, corrupted, or fails to function as described, you may request a refund.
b. Incorrect Purchase: If you accidentally purchased the wrong product, contact us immediately. Refund eligibility will depend on whether the product has been downloaded, accessed, or used.
c. Non-Delivery: If you did not receive the purchased product due to technical errors on our end, you are eligible for a refund.
4. Non-Refundable Situations
Refunds will not be granted in the following cases:
You changed your mind after purchase.
You do not have the necessary technical requirements to use the product.
You failed to download the product within the specified access period.
Subscription fees for completed billing cycles.
5. Refund Process
To request a refund, follow these steps:
Refund : Your Refund Will Be Credited To Your Original Bank Account Within 5 Business Day.
Contact Us: Send an email to info@shodwell.online . 9429692673 within 5 days of purchase with the following details:
Order number
Description of the issue
Proof of purchase (e.g., receipt or confirmation email).
Assessment: Our team will review your request within [2] business days and notify you of the outcome.
7. Subscription Cancellations
If you are subscribed to a recurring service, you may cancel at any time. Cancellation will take effect at the end of the current billing cycle, and no prorated refunds will be provided.
9. Contact Us
If you have questions or concerns about this policy, please contact us at:
Company Name – Shodwell online Contact Address – Premnagar Colony Word No. 07 Udaipura (MP) Contact Email – support@shodwellonline Contact Number – 9429692673
